Terms of Service

These Terms of Service ("Terms") govern all website design, development, maintenance, and automation services provided by CEO Web Designs ("we," "us," or "our") to the client ("you"). By booking a project, paying a deposit, or otherwise engaging our services, you agree to these Terms. Specific project details — scope, pages, timelines, and pricing — are defined in the proposal or service tier you select.

Each engagement includes the deliverables listed in your selected service tier or written proposal (for example: number of pages, design revisions, SEO setup, integrations, and launch support). Anything not expressly listed is out of scope and can be added by written agreement, which may adjust pricing and timeline.

• Deliverables are considered accepted when you approve them in writing or when the site is launched at your direction, whichever comes first.
• Timelines (such as 7–14 day delivery) begin when we have received your deposit and all required content and access credentials.
• Delays caused by missing content, delayed feedback, or third-party services extend the timeline accordingly.

Deposit. Projects begin with a 50% upfront deposit of the one-time setup fee. Work does not start until the deposit is received. The remaining balance is due upon project completion, before the final site is transferred or launched on your production domain.

• Deposits are non-refundable once design or development work has begun, as they reserve dedicated production time.
• Monthly retainers are billed in advance each month and may be canceled with 30 days' written notice.
• Invoices unpaid more than 14 days after the due date may pause work, hosting, and support until the balance is settled.

You are responsible for:

• Providing the text, images, logos, and brand assets needed for the project, or approving assets we source on your behalf.
• Ensuring you own or are licensed to use all content you provide. You agree to indemnify us against claims arising from content you supply.
• The accuracy and legal compliance of your business claims, offers, and industry-specific disclosures published on your site.
• Timely feedback and approvals so the project can stay on schedule.

Upon receipt of full payment, ownership of the final website design and custom code created for your project transfers to you. We retain ownership of pre-existing tools, frameworks, and reusable components, which are licensed to you for use in your site.

Portfolio rights. We reserve the right to display completed work — including screenshots, links, and a general description of the project — in our portfolio and marketing materials, and to place a discreet "Built by CEO Web Designs" credit in the site footer. You may request removal of the footer credit or exclusion from our portfolio in writing.

Sites we build may rely on third-party services such as Vercel, Cloudflare, Stripe, Resend, and Calendly. Those services are governed by their own terms, and their fees (such as hosting or payment processing) are separate from ours unless your plan states otherwise. We are not liable for outages or changes in third-party platforms, though we will work in good faith to resolve any disruption.

We warrant that delivered work will materially conform to the agreed scope. We will fix defects reported within 30 days of launch at no charge. Otherwise, services are provided "as is," and we disclaim all other warranties to the maximum extent permitted by law.

To the fullest extent permitted by law, our total liability for any claim arising from an engagement is limited to the amount you paid us for the specific services giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business.

Either party may terminate an engagement with written notice. If you terminate after work has begun, the deposit is retained and work completed beyond the deposit's value is billed at a prorated rate. Upon full payment of amounts owed, we will hand over completed work products in their current state.

These Terms are governed by the laws of the state in which CEO Web Designs operates, without regard to conflict-of-law rules. If any provision is found unenforceable, the remainder stays in effect. These Terms, together with your proposal or selected service tier, are the entire agreement between us regarding the services.

Questions about these Terms? Contact [email protected].